Privacy Policy
Last updated: 19 Aug

This Privacy Policy describes how Elva (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from elva.droplly.shop (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using and accessing any of the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When we do, we will post the updated version on this page and update the “Last updated” date.

Information We Collect

The personal information we collect depends on how you interact with our Site. This may include:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Any information you provide when contacting customer support

Account Information

  • Username and password (if you create an account)

Shopping Information

  • Items you view, add to cart, or purchase

Cookies and Usage Data

We automatically collect certain information about your interaction with the Site, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

We use cookies and similar technologies to improve your experience and to ensure the proper functioning of the Site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of the Site.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about your orders or inquiries
  • Manage your account
  • Improve and maintain our Services
  • Prevent fraud or unauthorized activity
  • Comply with legal obligations

We do not sell your personal information.

Sharing Your Information

We may share your information only when necessary to operate our business, including:

  • Payment processors (to complete transactions)
  • Shipping and fulfillment providers (to deliver orders)
  • Service providers who help us operate the website and provide our services

We only share the information necessary for these purposes.

Data Retention

We keep your personal information only for as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the email below.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

International Users

Your information may be stored and processed in different countries where our service providers operate.

Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: elvashop6@gmail.com

We aim to respond to all inquiries within 24–48 hours.